Terms of Service
Last updated: March 24, 2026
These Terms of Service (“Terms”) govern your access to and use of the ISMNS platform (“Service”), operated by ISMNS, located at 5830 E 2nd St, Ste 7000, Casper, WY 82609, USA. By creating an account or using the Service, you agree to be bound by these Terms.
1. Description of Service
ISMNS is an online candidate assessment platform. Recruiters can create skills assessments, share unique test links with candidates, and receive detailed reports including test scores, CV analysis, and hiring recommendations.
2. Account Registration
You must provide accurate and complete information when creating an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
3. Pricing and Payment
ISMNS uses a pay-as-you-go pricing model. There are no monthly subscriptions or recurring fees.
- You purchase candidate packs (50, 100, or 200 candidates) per assessment.
- Prices are displayed in US Dollars ($).
- Payments are processed securely through Stripe. We do not store your credit card information.
- All prices are subject to change. Current prices are always displayed before purchase.
4. Refund Policy
Each candidate assessment slot consumes AI processing resources (including large language model API calls) at the time a candidate begins the test. These costs are incurred immediately and are irreversible. By purchasing a candidate pack, you acknowledge and agree to the following:
- •Unused packs: A refund may be requested within 7 days of purchase, provided that zero candidates have started the assessment. Contact support@ismns.com.
- •Once a candidate starts: As soon as any candidate begins the assessment (QCM or AI Interview), the corresponding slot is considered consumed. No refund or credit will be issued for consumed slots, regardless of the number of remaining slots in the pack.
- •Partially or fully used packs: No refunds, no pro-rata credits. Unused slots within a pack remain available for use but are not refundable.
- •Technical issues: If a technical issue on our side prevents a candidate from completing their assessment, we will replace the affected slot at no extra cost. Refunds are not issued for technical issues; replacements are provided instead.
By completing a purchase, you expressly agree that the digital service begins immediately upon a candidate accessing the assessment, and you waive any right to a refund for consumed slots.
Eligible refund requests are processed within 5–10 business days. Email support@ismns.com with your account email and the assessment in question.
5. Acceptable Use
You agree not to:
- Use the Service for any unlawful purpose or in violation of any applicable laws.
- Share candidate data with unauthorized third parties.
- Attempt to reverse-engineer or extract source code from the Service.
- Interfere with the integrity or performance of the Service.
- Create accounts using automated means or false information.
6. Intellectual Property
The Service, including its design, features, and content, is owned by ISMNS and protected by intellectual property laws. Assessment questions generated by the Service are provided for your use within the platform. You retain ownership of your job descriptions, candidate data, and any content you upload.
7. Candidate Data
As a recruiter, you are responsible for ensuring that you have the right to collect and process candidate data through the Service. You must comply with all applicable data protection laws, including informing candidates about how their data will be used.
8. Limitation of Liability
The Service is provided “as is” without warranties of any kind. ISMNS shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service.
Our total liability for any claim shall not exceed the amount you paid to ISMNS in the 12 months preceding the claim.
9. Termination
You may stop using the Service at any time. We may suspend or terminate your access if you violate these Terms. Upon termination, your right to use the Service ceases immediately. Data retention is governed by our Privacy Policy.
10. Changes to Terms
We may update these Terms from time to time. If we make material changes, we will notify you via email or through the Service. Continued use after changes constitutes acceptance.
11. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Wyoming, USA, without regard to its conflict of law provisions.
12. Contact
For questions about these Terms, contact us at: